FAQ
Shopping Information
Shopping and delivery
Orders will typically ship within 7-10 business days from the time that it is placed. Please note that we do not ship on Saturdays or Sundays. *Shipping times may be longer during the peaked holiday season.
How much is shipping and how long will it take?
Orders will typically ship within 7-10 business days from the time that it is placed. Please note that we do not ship on Saturdays or Sundays. *Shipping times may be longer during the peaked holiday season.
How long will it take to get my package?
Orders will typically ship within 7-10 business days from the time that it is placed. Please note that we do not ship on Saturdays or Sundays. *Shipping times may be longer during the peaked holiday season.
Payment Information
What payment methods are available to me?
From anywhere in the world, you can pay by credit card or via Paypal.
To find out about all the payment methods available in your country, see the "Payment method" insert on the checkout page.
What should I do if I make a mistake or have difficulty making a payment?
Make sure that the payment method you wish to use is available in the destination country.
Check that the information entered during payment is correct.
Order Returns
How do I return my order?
Please contact us for the return information.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
